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Return Policy

Please Note: returns must be returned to my address (see Contact Me) in order to receive credit. DO NOT return items to the shipper (Schaff Piano).

If you are not satisfied with any tool or book purchased from my website, return it to me in good condition within 14 days and I'll refund your money, no questions asked.

Repair or replacement of all other items, if defective in material or workmanship, is guaranteed by the supply houses for 30 days. Electronic tuners, lamps and metronomes carry a manufacturer's warranty and should be returned to them for service under the terms of their warranty.

Though I provide free shipping to U.S. addresses, it is not free to me, so my shipping charges will be deducted on items returned through no fault of mine or the supplier, except as noted in paragraph one above.

Your full satisfaction is important to me. If you have any problem with any item not performing as advertised, or need help or advice concerning any of the subjects in my books, please email me, or call (816) 214-5356, and I'll be happy to help however I can.

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